Frequently Asked Questions

Q: Do I need to buy Microsoft Office?

A: You do not need to purchase Microsoft Office. The school will be providing Microsoft 365 to your student as part of your tuition. 

Q: Can I run Windows 7?  Windows 8? I have a laptop but it doesn't run Windows 10?

A: No.  Your Windows laptop must run Windows 10

 Q: Do I have to have a new laptop?

A: Absolutely not!  There are a number of vendors who sell refurbished used laptops that will meet your needs. We recommend viewing the website for the manufacturer and looking for key words like "clearance," "refurbished," "certified," and "budget buys."

Q: can I use an iPad or another tablet in place of a laptop?

A: No.  Students need to bring in a laptop (and they need to be able to load software on to it).  However, you can use a tablet as a companion device.  The primary device must be a laptop onto which they can load software.

Q: Can I use a Macbook Air for my laptop?

A: Yes but be sure it has a larger hard disk (at least 200GB after all software is loaded).

Q: Can I use an HP Stream for my laptop?

A: No (because the hard disk is not sufficient).

Q: Will the school register my student's laptop?

A: No

Q: Why doesn’t my wireless device remember to join the BLHS BYOD wi-fi network when I come to school?

A: Be sure your wireless network is BLHS BYOD and not the Setup or any other network on the list... BLHS BYOD is your friend.

Q: There are a lot of places to buy ebooks.  Can I buy from any vendor?

A: While you can certainly purchase from any vendor you wish there are some important considerations.  The most important is whether or not the ebook you're buying has an expiration date.  The vendor behind the BL Virtual Bookstore, BNC (formerly MBS), will advise you the terms of your access, which will accommodate the BL Academic calendar.  Other vendors may have shorter terms, so please be sure to read the fine print carefully if you choose a vendor other than BNC.

Additional considerations include the platform that the content will run on.  For example, if your device is an iPad, be sure that the ebook vendor you choose supports your version of the iPad (or Android or Windows, of course).  There is currently no universal platform for digital materials.

Lastly, be sure of the edition of the book you're choosing if you choose a vendor other than BNC via the BL Virtual Bookstore. In some cases the title may be the same but the content may have a different publication date or edition.

Q: Will there be additional power added to classrooms in case the battery dies?

A: Yes!  We have installed power strips in the classrooms.  Please encourage your child to bring in a fully charged device each day.  Additionally, there are a variety of universal portable power packs available that will charge any devices that can connect via USB (including iPads)  [Search terms:  usb portable laptop rechargeable battery].

Q: What kind of device should my child bring?

A: You must have a laptop; you may, optionally, also have a tablet, like the iPad.  The laptop must have the Respondus Browser installed (see for more information about the Respondus Browser). See the System Requirements page, please.

Q: Do I need a laptop and an iPad?

A: No.  You must have a laptop; you may, optionally, also have a tablet, like the iPad, but your primary device must be a laptop.  

Q: We have a really old laptop, running Windows 98 or XP.  What versions of Windows will be supported?

A: Please see the System Requirements page (  for details.